If you have any questions, please don't worry, we will try our best to solve them for you.

ORDRO offers ONE YEAR Warranty and friendly customer service. Please be feel to contact us if you have any questions.

Warm tips:

1. Please read the instruction manual in detail before using the camcorder.

2. Please format the SD card in the settings menu of this video camera when using the camcorder for the first time.

3. The recorded video shows better sound quality and picture quality on TV or computer.(HDMI cable outputs Full HD effect. For 4k effect, please store the videos in SD card and install it to card reader, then insert to 4K TV to play 4K videos)

4.The camcorder could be used as PC camera.

5. The video camera supports to be charged while using it.

6. Please confirm the focusing distance is 1.5 meters or more. If you need close-up shots, use a macro lens please.

7. The remote control signal is sent from the front of the lens. When using the remote controller, please remove the wide-angle lens, otherwise it will block the remote control signal.

8. The camera supports standard tripod, but not include.

FAQ

Q: How long can the battery work?

A: First please charge the battery fully, it will takes about 150 minutes.

1. Recording video with 4k resolution, battery can works about 100 minutes;

2. Recording video with 2k or 1080p or 720p, battery can works about 110 minutes.

PLEASE NOTE:

After receiving the camera, please charge the battery before using it.

The battery life is related to the environment and method of use. The above usage time is for reference only.

Q: Can this camera work as PC CAM?

A: Yes.

Q: Why the video quality is not reach 4k? Is it fake?

A: Please playback 4k video on 4k TV or 4k computer, because the resolution of the camera screen is relatively low.

Q: Why sometimes video freezes？

A: Please use U3 C10 SD card, because 4K cameras require SD cards to support higher write speeds.

Q: Why my 128GB SD card can not work with the camera?

A: Please use Kingston U3 SD card.

Q: How to use wifi?

A: Download the APP named "LzxViewer" on your smart phone and connect the camcorder's WIFI for preview and operation on the phone/tablet. You can download the videos and pictures on the APP and share with your friends at any time.