Hello dear, welcome to the official BULLCAPTAIN store. After placing your order, please confirm your mailing address information. If you have any questions, please contact the seller in time, our customer service team will reply you as soon as possible. Follow the store to become a fan of the store and give you a beautiful keychain. How do I take care of my purse? Please do not poke it with sharp objects such as knives. Please avoid exposing it to direct sunlight and high temperature for a long time. Please do not use chemical cleaners for cleaning. Dear customer, if the bag you received has quality problems, or was damaged in transit, or has the wrong color or bag, we allow 7 days for easy returns. Please contact Lazada Logistics or Service and they will tell you how to return it. BULLCAPTAIN flagship store on Lazada, a professional bag manufacturer and designer in China.